Shopify Technical Specialist

Who I'm looking for • 2+ years hands-on with Shopify and its app ecosystem. You've lived in the admin. • You know how apps inject themselves into themes, how metafields work, what breaks when apps overlap. • Bonus for Rebuy, Klaviyo, Recharge, review apps (Okendo/Judge.me/Stamped), or loyalty apps. • You figure things out. This is the most important line in this post. You will regularly be asked to configure apps you've never touched. • The expectation is that you read the docs, poke the settings, test in a safe environment, and come back with it done — or with a specific, researched question ("the app can't do X natively; here are two workarounds, which do you prefer?"). • If your instinct when stuck is to ask "what should I do?" this role will make us both miserable. • You verify your own work. "Done" means checked, not just clicked. • If you migrate 1,400 reviews, you tell me how you confirmed all 1,400 arrived. • Strong written English, and conversational spoken English — enough for an occasional call or screen-share walkthrough. Day-to-day communication is written. • Async-first — most communication is Slack tickets and written updates. • Some working-hours overlap with US Pacific time for same-day questions.

What you'll do You'll get tickets, not vague requests. Every task comes with a clear definition of done. Examples of real work from my queue: • Replicate a Rebuy Smart Cart configuration from one store to another, matching styling and rules exactly • Set up a new loyalty + reviews stack on a store in a non-live state, ready for launch review • Migrate all reviews from one app to another and verify the counts match — prove nothing was lost • Adjust Klaviyo sending segments per spec, and confirm downstream flows still reference the right segments • QA app configurations across storefronts, document discrepancies Success is simple: tickets closed to spec, verified by you before handoff, with minimal back-and-forth. The best version of this role is someone I can hand ambiguous app-ecosystem problems to and trust the outcome.

Optional Skills • Direct experience with our common apps: Rebuy, Recharge, Klaviyo, review platforms (Okendo, Judge.me, Stamped), or loyalty apps • Shopify Flow and native automations • Shopify Admin API / GraphQL for scripted checks and bulk operations • GA4 and Meta pixel/CAPI familiarity — enough to verify tracking survived a change • Prior agency or multi-store experience — you're comfortable context-switching between brands • Hands-on use of AI coding/research tools (Claude, Cursor, etc.) in real work • Comfortable with basic HTML/CSS/Liquid (theme-level edits, not app development). JavaScript a plus.