Senior Technical Project Manager

What you bring • 6+ years of Project Management experience, including leading complex, cross-functional technology programs. • 3+ years of Business Analysis experience. • Strong project management and organizational skills, with a track record of managing multiple concurrent initiatives. • Excellent verbal and written communication skills, with the ability to communicate technical concepts to non-technical audiences and executive leadership. • Proven ability to influence, negotiate, and collaborate across teams and senior leadership levels. • Strong analytical, problem-solving, and decision-making skills. • Ability to adapt quickly in a fast-paced and changing environment. • Experience managing technical professionals and cross-functional teams. • Ability to work independently with minimal supervision. • Strong attention to detail and ability to manage multiple priorities simultaneously. Experience assessing project risks and implementing mitigation strategies. • Demonstrated leadership, team-building, coaching, and mentoring skills. Proficiency with Microsoft Word, Excel, Project, PowerPoint, and Visio. Advanced, fluent business • English proficiency, written and spoken, for client-facing collaboration.

What you'll do • Own end-to-end project management activities, including project planning, execution, monitoring, and delivery, across multiple concurrent initiatives. • Develop and manage project plans, timelines, milestones, budgets, and resource allocations for complex, cross-functional programs. • Partner with senior stakeholders to define business requirements, project scope, objectives, and success criteria. • Lead requirements elicitation, analysis, documentation, and validation processes to capture business and end-user needs. • Develop business process flows and workflow documentation. • Identify project dependencies, risks, and constraints, and design mitigation strategies. • Communicate project status, risks, and tradeoffs to stakeholders and executive leadership. • Coordinate daily with US-based leadership and stakeholders to align priorities, timelines, and delivery status across the full project lifecycle. • Guide delivery teams on project vision, priorities, and implementation plans. • Facilitate estimation, prioritization, and backlog management sessions. • Ensure projects are delivered on time, within scope, and within budget. Lead organizational change management and user adoption initiatives. • Drive process improvements and operational enhancements to increase productivity and efficiency. • Promote architectural standards, governance, and consistency across initiatives. • Provide consultative guidance and support throughout the project lifecycle. Work closely with development and technical teams to ensure business requirements are accurately translated into technical solutions • Analyze business processes to identify automation opportunities and assess technical feasibility. • Identify infrastructure and technical requirements needed to deploy automation solutions. • Coordinate with cross-functional teams to support implementation and integration activities. • Own issue resolution and remove project roadblocks in a timely manner.

Nice to have • Comfortable with occasional in-person days in Viña del Mar and occasional international travel, depending on client needs. Valid travel documentation and entry eligibility for the United States. • Experience managing technology implementation or automation projects. • Knowledge of Flow Engineering. • PMP (Project Management Professional) Certification. • Bachelor's degree in Business, Information Technology, Computer Science, or a related field. • Strong customer service mindset and stakeholder management skills. • Ability to think strategically while managing day-to-day execution. • Experience balancing technical and business priorities effectively.