Digital Operations Assistant

Location: Fully Remote; we’re looking for candidates from Brazil, Argentina, and VenezuelaPosition: Full-time, freelanceWorking hours: 8 hours per day, 5–6 days per weekWe’re looking for a reliable and detail-oriented Digital Operations Assistant to support our team with a variety of online and administrative activities.The position involves working with digital information, online resources, internal systems, and recurring workflows. You’ll be given established procedures and clear priorities, while also being expected to manage your assigned work independently and communicate when something requires attention.This role is a good fit for someone who enjoys structured computer-based work, pays close attention to details, and is comfortable learning new tools and processes.What You'll DoYour responsibilities may include:Digital & Administrative TasksWorking with spreadsheets, online platforms, internal tools, and shared resourcesOrganizing information and maintaining internal records when requiredPreparing simple reports, lists, or summariesUpdating operational documentation when procedures changePerforming basic research to support specific assignmentsPreparing or organizing digital materials when neededAssisting team members with ad hoc administrative and online tasksOperational SupportCarrying out recurring operational workflows based on established proceduresManaging assigned tasks from initial instruction through completionKeeping track of outstanding work and ensuring deadlines are metReviewing task requirements before beginning an assignmentFollowing up on incomplete or unclear items when necessaryMaintaining internal operational resources and documentationSupporting the implementation of updated procedures and workflowsAssisting with new projects and other operational priorities as they ariseQuality & Process ChecksReviewing completed work to ensure it meets established requirementsIdentifying errors, inconsistencies, or unusual casesMaking straightforward corrections when appropriateEscalating issues that require additional information or a management decisionPerforming recurring checks on assigned processes and resourcesHelping identify recurring problems or areas where a workflow could be improvedRecording relevant issues and observations for supervisorsProject & Team SupportTaking responsibility for individual assignments or small projectsProviding progress updates on ongoing workCommunicating delays, questions, or potential problems in a timely mannerHelping test new workflows or tools before they are introduced more broadlySupporting supervisors with additional tasks as business priorities developThe exact combination of responsibilities will vary depending on current projects and operational needs.What We're Looking ForWe’re looking for someone who is organized, dependable, and comfortable taking ownership of assigned work.You should:Have good written and spoken EnglishBe able to prioritize tasks and manage your time effectivelyHave strong attention to detailBe comfortable following structured proceduresBe able to work independently without constant supervisionTake responsibility for completing assigned workCommunicate clearly when you encounter an issue or need clarificationBe comfortable learning unfamiliar software and online systemsHave a practical and solution-oriented approach to routine problemsBe reliable when working with deadlines and recurring responsibilitiesBe comfortable with a full working day of computer-based workEssential SetupReliable computer or laptopStable internet connectionWorking knowledge of Google Workspace, including Google Docs, Sheets, and DriveAbility to work comfortably with multiple online platforms and browser-based toolsWorking HoursOur team primarily operates within the CET time zone.We ideally need someone who can work Monday through Saturday, although a Monday–Friday schedule may also be accommodated.The standard working requirement is 8 hours per day. The 8-hour workday should be completed as one continuous working period, although regular breaks are permitted.Your exact working hours will be agreed upon with management based on your availability and the team's requirements.Compensation & ContractThe starting rate for this position is $4.63 per hour, with estimated monthly earnings of approximately $800–$1,100, depending on the agreed working schedule.This is a full-time freelance position, so compensation is based on the hours worked rather than a fixed monthly salary.Working hours are tracked using a productivity and time tracking tool. Payments are made monthly.The freelance arrangement doesn’t include employee benefits or employer-provided contributions such as taxes, social security, or insurance.Compensation is periodically reviewed based on performance, reliability, and overall contribution. Team members who consistently demonstrate strong performance may have opportunities for rate increases over time.Time OffTime away from work can be arranged in advance with management, subject to the team's workload and operational requirements.Approved time off is unpaid.Starting the RoleSelected candidates will begin with a one-month trial period.During this period, you will receive detailed guidance on our systems, procedures, and expectations. As you become familiar with the work, you will gradually take greater responsibility for your assigned tasks.Recruitment ProcessThe selection process includes:A short initial questionnairePre-test assignment questionsTwo short practical assessmentsInterviewThe assessments are designed to evaluate skills relevant to the position and are used solely for recruitment purposes. They aren’t part of our regular business operations and are therefore unpaid. Successful candidates will be invited for an interview.Only candidates who meet the initial requirements will be contacted regarding the first recruitment stage.Interested?If you are organized, dependable, detail-oriented, and comfortable working independently with digital information, we'd be happy to hear from you. Please complete the application form to apply: https://forms.gle/NM6a5AkAJ6nSKiCy6