Experienced Freight Dispatcher ( LATAM)

Requirements We need an experienced dispatcher who can run daily dispatch operations with confidence, speed, and accuracy—especially under broker-driven changes and cancellation scenarios. • Experience: 3+ years of US dispatching experience • Tools: Expert in Truckstop and DAT • Communication: Fluent English • Availability: Available from 7 AM to 7 PM EST • Reliability: Reliable internet, a laptop, and a headset What we’ll value in your work style: • Strong attention to detail when booking loads, tracking milestones, and preparing PODs/BOLs • Proactive broker communication, including rate protection and resolution when issues arise • Ownership mindset for TNU pay and driver support—no passiveness during cancellations • Clear, professional communication with drivers and internal teams throughout the day We hire experienced candidates only.

Responsibilities We are looking for an experienced Freight Dispatcher to join us long-term and support our OTR operations during the shift below. • Dispatch 5–10 trucks using Truckstop & DAT • Negotiate with brokers, book loads, and manage rate consistency • Provide driver support including Track & Trace, detention handling, and delivery follow-up • Manage POD/BOL collection and send documents for invoicing once the load is completed • Handle Truck Not Used (TNU) pay—you must actively pursue it when a broker cancels • Stay responsive during your shift window and maintain continuous monitoring of emails for driver and load updates Your shift: 7:00 AM – 7:00 PM EST (Monday–Friday). If you cover every truck early, we still expect you to remain online and responsive until 7 PM EST.

Desirable • Deep familiarity with detention processes and documentation requirements • Strong negotiation skills with brokers, including rapid recovery when load plans change • Experience managing multi-truck dispatch at the 5–10 truck range within a single shift • Comfort maintaining an always-on workflow during a fixed EST window (including early coverage and monitoring until end-of-shift) • Track record of accurate POD/BOL submission timing to support invoicing