Director of Operations

WHAT WE’RE LOOKING FOR Must have: • 5+ years running operations in a professional services, advisory, private equity, or law firm environment • Chief of staff, director of operations, practice manager, or business manager • Direct experience running an operating cadence (EOS/Traction, 4DX, OKRs, or a homegrown equivalent). • Documentation and process discipline • Working command of a deal or relationship CRM and comfort administering data standards • U.S. Eastern time or a good portion of your hours aligned with our working time zone. Helpful, not required: • Law firm or legal services operations background • Exposure to M&A transaction process, deal desk, or contract administration • Experience inside a partner-led business WHO THIS ROLE ISN’T FOR • If you want to redesign the operating system rather than run it week after week, you will be bored here. • If you disengage when people don’t comply and let the system do the confronting for you, this role will fail. • If the appeal is a path into origination or deal execution, that is not on offer. • If a job whose central function is enforcing consistency sounds tedious to you, trust that instinct.

WHAT YOU’LL OWN • The operating cadence. - Leadership and department meetings ran, held, and recorded. Agendas distributed, scorecards fully populated before and every assigned task and priority tied to a company initiative and quarterly goal. • Pipeline operations integrity. - CRM hygiene and stage velocity as a managed system: a current interaction logged on every active deal, stage violations surfaced automatically, and stale inventory driven down. • Team coordination and capacity protection. - Task closure tracked and enforced. Capacity limits are accessed and honored. No critical function left with a single point of failure and no backup. We’re building to scale and you’ll be responsible for redundancy implementation. • Leadership optimization - Every new “yes” logged alongside the “no” it displaces. Priority changes announced in the room and rather than absorbed quietly. A monthly compliance report that lands on the founders’ desks without anyone asking for it.